Destination Management

Miles Partnership is developing with global partners a range of best practice destination management services & solutions.

Destination Management Services & Solutions

From auditing and reporting to training/education and destination management programmes.

Tourism across the South Pacific and around the world is undergoing a major reset due to COVID-19 and is committed to ‘“building back better’.

Miles Partnership is investing heavily with partners to offer a range of services to support this historic paradigm shift in the industry. Underpinning these services, Miles has helped lead or facilitate a huge range of global education, research and reports covering best practices in destination management, sustainability and resilience (see resources at bottom). Amongst the Destination Management services we offer:

  • Professional Development Leadership Academy – training, education and support for developing world-class placemaking and management capabilities
  • Auditing and Reporting – Miles works with specialist partners to offer auditing and benchmarking services in destination & organisational sustainability and resilience
  • Sustainable Tourism & Destination Development Strategies – we can lead or provide targeted support in developing world class destination plans & strategies
  • Marketing for a Sustainable Destinations – marketing and industry partnership programmes for developing widely dispersed, year round tourism
  • Destination Optimisation Services – working across the world’s biggest digital platforms we help destinations understand, enhance and manage their destination – see more on the Destination Optimisation Programme here.
  • Visitor Responsibility Codes – Miles has helped a range of DMOs develop and implement visitor, industry and resident education programmes – example: Care for Colorado.
  • Local Resident, Industry and Visitor Engagement – programmes to monitor, engage, consult and source content from key stakeholders
  • Destination Dashboards – with a range of data and analytics partners, Miles can implement and support world leading measurement solutions

Destination Management services at Miles Partnership is led by a global team of Destination thought leaders including Kristin Dunne (Director Destination Strategy & former CEO of Tourism Bay of Plenty), Chris Adams (Head of Research & Insights) and Laura Libby (Senior Vice President) along with a world-wide network of specialist agency partners.

Reach out to one of our destination management experts to chat about your requirements:

Auckland, New Zealand office: Contact Kristin Dunn or Chris Adams

Denver, Colorado office: Contact Laura Libby

Research & Reports

Strategy Tool Kit for Building Back Better

Destination Development, Management & Sustainable Tourism Plans

Best Practices in Domestic Tourism

Insights from a major international study across 8 nations

Funding Futures: Funding for Tomorrow

Global Research on Tourism Taxation & Funding

Blogs & Articles

8 Ways to Build a More Sustainable Future for Tourism

Reimaging New Zealand Tourism – 8 Essential Ways to Build Back Better

Funding the Future of Tourism in New Zealand

Webinars & Resources

Clarity in a Time of Change Webinar Series

Evolving Your DMO to Build Back Better

Clarity in a Time of Change Webinar Series

Building Resilience & Reimagining Tourism

Clarity in a Time of Change Webinar Series

Earth Day 2020 Special Edition Episode

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